Select a category to view our policies and ensure your session is seamless and enjoyable.

SCHEDULING POLICIES

To achieve our goal of providing world-class portraiture, it is essential for us to provide adequate time and attention to your Gittings session. We understand, however, that sometimes circumstances arise, and plans need to be adjusted. If you must cancel or reschedule your appointment, we respectfully request a minimum of 48 hours‘ notice. 

SESSION FEES

Please see a Gittings team member for Business Portrait pricing and fees. 

LATE POLICY

Often, Gittings Photographers are scheduled with sessions reserved closely together. Although this ensures clients receive their preferred session dates, it does require timeliness.  

If you will be 15 minutes or more late for your session, please call our studio to speak to a team member regarding options. We will try to accommodate whenever possible but may need to reschedule your session in order to respect the time of our Photographers and other clients.  

If we are not notified that you will be late, your session may be cancelled, wherein the Cancellation Policy for the session type will apply. 

RESCHEDULING POLICY

We understand our clients are very busy and work, family and other unforeseen events can arise unexpectedly. To accommodate this, we are happy to reschedule your appointment up to 2 times. A third attempt at rescheduling will be considered a cancellation, and the Cancellation Policy will apply.   

CANCELLATION POLICY

When a scheduled Photographer is cancelled within 48 hours of session, clients will be billed 50% of the minimum billing for the time reserved, plus any non-refundable expenses, such as travel. 

If a scheduled Photographer is cancelled within 24 hours of the session, the client will be billed the total minimum billing for the time reserved, plus any non-refundable expenses, such as travel. 

SCHEDULING POLICIES

All Gift Certificate sessions require a credit card to reserve the session time with the Photographer.

To achieve our goal of providing world-class portraiture, it is essential for us to provide adequate time and attention to your Gittings session. We understand, however, that sometimes circumstances arise, and plans need to be adjusted. If you must cancel or reschedule your appointment, we respectfully request a minimum of 48 hours‘ notice.

PARK PLACE GIFT CERTIFICATE RESERVATION POLICY

We’ve welcomed a record number of Park Place clients this year, and it’s been an honor to be chosen by so many families through this exclusive gift experience. With that popularity, however, we’ve also seen a rise in families needing to reschedule multiple times or missing appointments. This has made it more difficult to accommodate other clients who are ready and waiting to schedule.

To help manage this demand while maintaining the high level of care and attention we’re known for, all Park Place gift certificate validations require a fully refundable reservation deposit:

• $300 for studio sessions

• $500 for on-location sessions

This deposit is fully refundable at your portrait screening appointment or may be applied toward any order beyond what is included in your gift certificate. If no order is placed beyond the included portrait, the full amount will be refunded after your screening.

This policy helps us honor the time set aside for each client and ensures that high-demand time slots remain available for those ready to reserve them.

LOCATION DEPOSIT

Our Studio Gift Certificates fully cover a $300 studio session. If you choose to enhance your experience with an on-location session, a $200 non-refundable deposit is required. This deposit is used to cover the photographer’s time and travel expenses.

As a courtesy, should you decide to place an order beyond the portrait included in your gift certificate, this $200 deposit can be applied toward that specific order. Please note, the deposit is dedicated to this session and cannot be transferred to future or past sessions or orders.

We are dedicated to accommodating your preferences and ensuring each portrait session exemplifies our commitment to excellence in portraiture.

LATE POLICY

Often, Gittings Photographers are scheduled with sessions reserved closely together. Although this ensures clients receive their preferred session dates, it does require timeliness.  

If you will be 15 minutes or more late for your session, please call our studio to speak to a team member regarding options. We will try to accommodate whenever possible but may need to reschedule your session in order to respect the time of our Photographers and other clients.  

If we are not notified that you will be late, your session may be cancelled, wherein the Cancellation Policy for the session type will apply. 

RESCHEDULING POLICY

We understand our clients are very busy and work, family and other unforeseen events can arise unexpectedly. To accommodate this, we are happy to reschedule your appointment once.  A second attempt at rescheduling will be considered a cancellation, and the Cancellation Policy will apply.

CANCELLATION POLICY

Gift Certificate sessions require a credit card to reserve the session time with the Photographer. Cancellations or missed appointments without 48 hour notice will be charged a cancellation fee in the amount of 50% of the normal session fee for the session type.  

Please understand that your portrait session time was set aside just for you and since sessions are often booked far in advance, we are not always able to schedule another portrait session for your reserved Photographer’s time. 

SCHEDULING POLICIES

To achieve our goal of providing world-class portraiture, it is essential for us to provide adequate time and attention to your Gittings session. We understand, however, that sometimes circumstances arise, and plans need to be adjusted. If you must cancel or reschedule your appointment, we respectfully request a minimum of 48 hours‘ notice. 

SESSION FEES

Fees are paid in advance and pricing varies by event. Please see a Gittings team member for pricing and fees. 

LATE POLICY

Often, Gittings Photographers are scheduled with sessions reserved closely together. Although this ensures clients receive their preferred session dates, it does require timeliness.  

If you will be 15 minutes or more late for your session, please call our studio to speak to a team member regarding options. We will try to accommodate whenever possible but may need to reschedule your session in order to respect the time of our Photographers and other clients.  

If we are not notified that you will be late, your session may be cancelled, wherein the Cancellation Policy for the session type will apply. 

RESCHEDULING POLICY

Due to the limited availability and duration of our promotional and seasonal sessions (Bunnies, Santa, Secret Garden, Winter White, etc.), we are not able to offer rescheduling after the session has been scheduled. If you do need to move your appointment, an additional session fee will be required to reserve a new time.  

If you need to reschedule due to a personal or medical emergency, please contact us as soon as possible, and we can decide how best to proceed on a case-by-case basis. 

CANCELLATION POLICY

Cancellations or missed appointments without 48 hour notice will result in the forfeiture of your session fee or deposit. 

Please understand that your portrait session time was set aside just for you and since sessions are often booked far in advance, we are not always able to schedule another portrait session for your reserved Photographer’s time. 

If you need to cancel due to a personal or medical emergency, please contact us as soon as possible, and we can decide how best to proceed on a case-by-case basis.