Project Kickoff

We are very excited to be working with you on your photography project. It is our goal to deliver the best possible experience for you and your employees. 

We understand that projects take a lot of manpower and coordination, that is why you have hired us to streamline the process for you. Over the next weeks/months this will be your guide and access point for necessary documents as well as what you can anticipate for next steps for you and your team.

Project Details

Project Kickoff Meeting

You’ve signed the contract, the initial deposit has been received, now it’s time to start planning your project details. In this meeting we will discuss your next steps, points of contact, and review other tools that will aide in your efforts internally. Your Account Manager will be setting up this meeting to include key individuals from the Gittings Global side as well as key players from your team to support this effort.

Project Team

Gittings Global Project Team

Schedule Photography Pilot

If your project includes a Photography Pilot this will need to be scheduled soon after kickoff. This will ensure the look that will be included on the Photography Brief can be replicated across the Gittings Global team.

Here is a sample agenda of what to expect on the day of your scheduled Photography Pilot.

9:00 AM: Photographer arrives, begin setup in conference room

10:00 AM: Interested parties meet in conference room before sessions begin

10:45 AM: First subject photographed, review images, discuss changes for next subject

11:30 AM: Second subject photographed, review images, discuss changes for next subject

12:00 PM: Catered lunch, team convenes to discuss portraits, lessons learned to apply to projects, etc.

12:45 PM: Third subject photographed, review images, discuss changes for next subject

1:30 PM: Fourth subject photographed, review images

2:15 PM: Interested parties meet in a conference room to debrief. Lessons learned, preferences, etc.

2:45 PM: Pack gear

3:30 PM: Depart

Photography Brief

Gittings Global will develop a photography brief based upon results from Pilot and Client expectations.

Brief will be distributed to all photographers on project and Gittings Global will then hold an internal kickoff call with photographers before sessions are held.

Develop Crop Specifications

Develop Crop Specifications guide

  • Client or website design team to provide detailed crop specifications including exact pixel dimensions and sample of each use within the website
  • Client to provide detailed crop specifications including exact pixel dimensions and sample of each use elsewhere (outside of website)

Client to approve one crop set developed from Pilot

  • Gittings Global will provide one set of crops for one person from Pilot in order to test all crops
  • Client or website design team to approve all uses for website
  • Client to approve all crops for uses outside of website
  • Once all crops are approved, processing can begin. Any changes to crops after approval will incur additional fees for recrop

    Scheduling + Iris

    Scheduling Overview

    Your project manager will lead this process as they will be working closely with you to plan the timeline for your project. Those dates will include project start (first session), final phase of sessions, project expected end date and any sessions that will be added for project clean-up.

    Scheduler Template

    This template is critical in having it completed in a timely manner as the details are needed to populate the scheduler. Use this template to populate contact information for each session contact.

    To reiterate, this completed spreadsheet will need to be returned to help@gittings.com to be used in the scheduling link used for each city. 

    Building the Scheduler

    Depending on the scale/complexity of your project the client portal will be used to confirm dates for each city that will hold sessions. As an alternative your project manager may need to work with you outside of the portal to confirm dates for cities that are outside of Gittings Global photographer locations.

    Onces all dates have been confirmed for your locations, the scheduler will be built. This process may take a couple of days as your project manager will be loading names from the completed template to help@gittings.com

    Then a custom scheduling link for each city with be created.  The links along with login info will be delivered  to designated contact at your firm 2-3 weeks before the first photography date.

    Test and Approve Iris

    The client will need to make and cancel test appointments for each location to ensure all communications meet your approval. Your project manager will lead this process as they will be working closely with you to plan the timeline for your project.

      Communications

      We’ve executed countless projects and we have found that the most successful projects are those that the client has been very direct in their need for participation from their team.

      When communicating with your firm you will need the custom city link and the appropriate participants per city. This is a sample email we have created to help you communicate with your firm on what to expect for this project to be successful. Please feel free to edit and use as you feel it is appropriate for your company communications.

      Download Sample Email

      To assist in a cohesive look for your firm we’ve created a sample grooming and dress guide. This will be included in all appointment confirmations and reminders that are managed via Iris.

      General Tips for Dress and Grooming

      Second Email: Follow-up email should be sent out a week to ten days later will be sent to remind them to schedule their appointment. Use relevant information from the first email into this reminder. You may also consider attaching our Ready for Your Close-up printable.

      Third Email: Send another reminder with relevant information from above. You may consider sending our Photographer Guidelines image which outlines our Covid guidelines for our photographers if you feel this would help your team members feel more comfortable when confirming an appointment. 

      Once someone signs in and schedules their appointment, they will receive a confirmation email.  Reminder emails will also be sent out 24 hours before their confirmed appointment.

      FAQ for Photography Brief

      These are common questions that arise during sessions so it is good for us to know how you’d like our photographers to handle such instances. These responses can be included in your photography brief that is reviewed by each photographer before starting a session.

      “May I select two images/other poses?” 

      Your contract calls for one pose per session. Will the firm pay for a second pose if they request one or do we let them know that they can purchase one directly from us and we can bill them individually? Or, we can simply say “Please talk to your local business development contact.”

      I want my wife/partner/significant other to select. Would you email them to me?”

      As you know, our process is structured so that each client selects his or her favorite image directly after the session. This is, by far, the best approach. However, occasionally a client will request a proof sheet from which to choose. Some of our clients absolutely refuse and some decide on a case-by-case basis. There is an additional fee for producing each proof sheet. Please let us know your preference.

      Would you send the image directly to me so I can use it for LinkedIn?”

      We typically tell them to “Discuss this with your local business development contact.” We will deliver all images to you and you may send out as you wish. Some firms wish to withhold delivering images until the new website is launched.

      May I purchase a print for personal use?”

      We will email a price list directly to the client and will work with them individually. Sometimes our clients will request that no personal prints be delivered until the firm launches the new website. Let us know your preference if you have any.

      Final phase

      Client Promotion

      Gittings Global will work closely with your team to develop a social media plan that promotes your firm across our social channels. Examples below of our photographers in action. 

      Sam at Grand Rapids office- top of Warner Building

      Sam at Grand Rapids office

      Early mornings, pre-shoot prep

      Barry at Lansing Office

      That’s a wrap!

      Final Phase Review

      Gittings Global will schedule a meeting to review the final phase of the project and next steps. Next steps will include any project clean-up that will need to be scheduled as well as post-project plans which will transition your firm into our client maintenance program.

      Client Maintenance Program

      Explain how pricing and schedling will be handled as we move forward in the post-project maintenance phase.